Royal Mail can no longer guarantee that special delivery items posted on Wednesday will arrive in time for Christmas.
Due to the changing coronavirus restrictions that were announced on Saturday, Royal Mail has made the decision to make changed to their timed guarantees for special delivery by 9am and 1pm services.
A message posted on the Royal Mail website reads: "In light of the changing coronavirus restrictions announced on Saturday 19 December 2020, we have made the difficult decision to make the following changes to our timed guarantees for our Special Delivery by 9am and 1pm services:
"For Special Delivery Guaranteed by 9.00am and Special Delivery Guaranteed by 1.00pm items posted on Wednesday 23 December we are suspending our delivery guarantee.
"While we cannot currently provide a guarantee that items posted on Wednesday 23 December will arrive prior to Christmas due to the impact of the new coronavirus restrictions, we can assure you that we will be endeavouring to deliver all items as quickly as possible. We know how important this is.
"Special Delivery Guaranteed by 9.00am and Special Delivery Guaranteed by 1.00pm items posted up to and including Tuesday 22 December remain unchanged."
Find out more at www.royalmail.com/coronavirus
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