A CUMBRIAN GP practice has said they will ‘continue to strive’ for the best for their patients, after been given an overall satisfaction rating of 100%.

Caldbeck Surgery, in Caldbeck, Wigton has been rated 100% for overall satisfaction by patients who responded to a national survey on the practice.

The GP Patient Survey is an independent survey run by Ipsos on behalf of NHS England. The survey is sent out to over two million people across the UK. The results show how people feel about their GP practice.

The practice has the highest patient satisfaction rate within the county, with no other GP practice scoring 100% in overall patient satisfaction.

The surgery describes themselves as a ‘rural dispensing practice, situated in the Lake District National Park’.

The practice is situated in purpose-built premises in the centre of the village of Caldbeck, on the edge of the Northern fells.

The surgery is fourteen miles from Carlisle, and the practice area has 4,400 patients spread over approximately 100 sq. miles.

Caldbeck Surgery scored highly across the board with patients responding positively to all aspects of the annual survey for the year of 2023.

100% of patients responded to say that the surgery had helpful receptionists, with 96% of patients also saying they felt it was easy to get through to the practice on the phone.

93% of patients at Caldbeck Surgery said that the practice had an easy-to-use website, with 98.64% of respondents feeling positively responding to the question of how confident were you in the healthcare professional at your last appointment.

Patients were satisfied with appointment times at the surgery with 93% agreeing that they were satisfied.

92.32% were satisfied with the process of making an appointment at Caldbeck Surgery, however only half of patients saying they 0ften see or speak to their preferred GP.

The surgery were pleased to see the work of their practice be recognised in such a positive light and said they will continue to do the best for patients at the practice.

Rebecca Dooley, Practice Manager at Caldbeck Surgery said: "We are pleased that the work of our practice team has been recognised in this way. We continue to strive to do the best for our patients, as do all of our NHS colleagues."